✦ Legal
Last updated: October 20, 2026
This Privacy Policy explains how DreamMSP LLC (“DreamMSP,” “we,” or “us”) collects, uses, and shares information through dreammsp.com.
Collection and use of information
Information We Collect
We collect information you provide directly, including your name, work email, phone number, company name, service interests, and the contents of messages submitted through our contact form. We may also collect technical and usage data such as IP address, browser type, device information, referring page, and pages viewed.
How We Use Information
We use information to respond to inquiries, evaluate service needs, operate and improve this website, protect against misuse, maintain business records, and comply with legal obligations. We do not sell or rent personal information.
Contact Forms, Live Chat, Cookies & Analytics
Contact-form submissions are sent securely to our customer and service management system so we can respond. The HighLevel (LeadConnector) live chat loads only after you choose to open the chat. HighLevel processes the messages and contact details you submit, plus technical and session information needed to provide the conversation and notify our team. Do not send passwords or other highly sensitive information through live chat.
Google Analytics, Microsoft Clarity, and Ahrefs Web Analytics help us understand site activity and improve the website. Ahrefs Web Analytics provides cookie-free aggregate measurement by default. Where permitted, analytics cookie storage is enabled by default. In regions that require prior consent, Google and Microsoft limit cookie storage until you allow full analytics. These providers may receive technical and usage information such as device details, approximate location, pages viewed, and interactions. Advertising storage remains disabled.
Use the Cookie Choices link in the footer to allow full analytics cookies or disable analytics cookie storage. When storage is disabled, the providers may continue limited cookieless measurement where supported.
How We Share Information
We may share information with service providers that help us host the site, manage inquiries, deliver communications, secure our systems, or operate the business, including Google, Microsoft, Ahrefs, HighLevel, and our website and service-management providers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction. Service providers may use information only for the services they perform for us, subject to their agreements and applicable law.
Retention & Security
We retain information for as long as reasonably necessary for the purposes described above, including follow-up, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices & Rights
You may request access to, correction of, or deletion of information you submitted by contacting hello@dreammsp.com. We may need to verify your request and may retain information where permitted or required by law. Additional rights may apply depending on where you live.
Children & Third-Party Links
This business website is not directed to children under 13, and we do not knowingly collect their personal information. Links to third-party websites are governed by those sites’ own privacy practices.
Changes to This Policy
We may update this policy from time to time. The date above shows when it was last revised.
SMS support and mobile information
For optional customer-support texts, see our SMS Privacy Policy and SMS Terms. Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent mobile numbers, SMS consent records, or text message content. Messaging providers process information necessary to operate and deliver the service, as explained in the SMS Privacy Policy. These SMS-specific protections apply to SMS information wherever this general policy discusses sharing.
Contact
Questions or privacy requests may be sent to hello@dreammsp.com or (631) 769-9332.